Years ago when I was younger and perhaps a little less wiser, I was seduced by a profession laced with intrigue, mired in scandal, obscenely labor intensive, yet amazingly satisfying. I was not training to be a covert operative, a rock star or a politician though…

Millennials are now the population segment doing the most traveling. They also spend 22% more per trip than any other generation and are the most likely to base a leisure trip around cultural experience. What’s even more interesting (or irritating if you are the boss) is that over 30% of them will extend a work […]

At Virgin Hotels, we know that what we say is important, but how we say it also matters. We (and the rest of the world) refer to this as our “Tone of Voice”. It’s distinct and what makes it extra special is that we carry this tone into our communications with our partners.

At Virgin Hotels we believe that “Doing Good for People and Planet is Good for Business.” For one of the first times in our industry, Virgin who is known as an innovator and disruptor and has a track record of success in leading every business sector it enters and doing it responsibly, only has everything to gain in regards to the partnership with our developers.

One of the most common questions that a CFO will hear on any given day is “What keeps you awake at night?”

It’s budget and business plan season and I’m sure many of you are sitting with your management companies determining the best course of action and outlook for 2017. Without a doubt the question, “What is our ROI for this marketing initiative”, is one that will come up several times.

The hotel operator and owner relationship can be contentious in the hotel industry at times. In a market that has seen more new brands enter the hotel space in the past 10 years and entry costs at record highs the relationships need to get better for both to profit.

There are many buzzwords in the world of work today, particularly when it comes to the area of people or “HR”. Hot topics include company purpose, employer branding and employee engagement.

I vividly recall the excitement when the distinctive ‘clunk’ of the Telex Machine (Google it!) starting to warm up. We would run to the Telex Room to watch this iconic machine type by itself – before our very eyes – and then roll the paper up to reveal the full message.

Virgin Hotels CEO, Raul Leal, weighs in on rewards in our blog